What is the scope of your Anaheim property management company? You may get this question a lot, especially from business investors or tenants who know a thing or two about business. The scope you want to be talking about is how large and how profitable the company is, as well as how many rental properties it encompasses. Your response to this question needs to be clear-cut and you should understand the answers as clearly as the people who ask them. Here is how to understand better what is meant by this question, and fully grasp the impact of your responses.
The Scope–It’s More Than the Reach
Usually when people want to know the scope of things, they want to know how far-reaching something goes. This is the first and foremost consideration when coming up with a way to respond to this question. If you are at liberty to respond in depth about the property management company you work for, then you could respond by declaring the number of properties owned and operated by the company, their locations in and around Anaheim, and the company’s intentions to expand beyond the city’s limits and surrounding suburbs. If you are not allowed to discuss the company in-depth, then maybe you could simply respond with the number of properties you personally manage for the company. Ask the property owners about what you can and cannot say in response to this question so you do not risk your career.
Property managers may have access to the profit margins information on the company’s properties. If that is the case, you may also be able to discuss the profit margins with those that want to know the scope of the profits that this company makes. Usually, this response and conversation is reserved for investors, since you would never respond to the scope question from tenants by discussing how much profit is acquired from renting all of the units consistently across all properties. You would never want to reveal that kind of information to tenants, as it might create some unpleasant situations and mar the reputation of the company.
Sometimes it helps to clarify the scope of the company by placing it all in a mission statement. Once you have it down on paper and have revealed only the pertinent information that can be accessed by all, then you can refer everyone to the mission statement when the question of scope comes up. This helps alleviate any uncomfortable situations or tricky situations that might otherwise produce more problems with understanding and explaining the scope of the Anaheim property management company for which you are employed. Then you can continue business as usual, and know that you responded to the question with honesty and accuracy, simply because it is spelled out for everyone in the mission statement. If you currently do not have a mission statement, ask your employers if it may be possible to construct one, and then work together on creating one that everyone in the company will find agreeable.